Planning, Specifying; Overseeing; Fulfilment; Analysis; Reporting; Cleaning and Hosting data; Ensuring safety through back-up
Timely and total delivery; Response handling; Follow-up and analysis; Print and mail-merge: -Mail fulfilment

• Project brief
  • Compliance to regulatory bodies; Resource management; On-line reporting; Project management; Supplier co-ordination
• Response management
  • Set up of telephone/mail/email/web/SMS response mechanism; Co-ordination with service providers; Briefing of operators/staff; Processing and recording responses; Ongoing on-line real-time reporting of results; Pack, gift, offer or information dispatch; Results analysis
• Analysis
  • Modelling/cross tabulations; Regression/cluster analysis; Segmentation/prioritisation; Interactive/predictive analysis; Selection demographics
    Corporate demographics; Financials; Growth identification; International corporate links; Mapping; Geo-coding; Territory planning

Data Services

• Conditioning data:
  • Audit/"MOT"
  • Capture
  • Validation
  • Reformatting
  • Merging
  • De-duplication
  • Address Enhancement
  • File Matching
• Sourcing
  • Proprietary lists
  • CD ROM (UK & Europe)
  • On-line access (worldwide)
  • Industry/company intelligence#

Database/Web Services

• Development
  • Initial system specification
  • Legacy system appraisal
    
  • Programming prototype
    
  • Full system specification
    
  • On-line access
    
  • System training
    
  • System support
    
  • On-going system development
    
• Hosting
  
  • Cleaning
    
  • Updating
    
  • De-duplication
    
  • Administration
    
  • Real-time on-line report

Delivery

• Mailing
  
  • Fulfilment (by machine & by hand)
    
  • Laser printing
    
  • Off-set printing
    
  • Mailsort processing
    
  • Coding/analysis
    
• Telephone-Outbound
  
  • Lead generation
    
  • Research/customer services
    
  • Audience recruitment
    
  • List cleaning
    
  • Database building
    
• SMS/Fax
  
  • Promotions/offers
    
  • Call to action
    
  • Information provision
    
• Data Input
  
  • Capture
    
  • Scanning
    
  • OCR software
    
  • On-line real-time reporting